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Author Topic: Diamond Resorts  (Read 1629 times)
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Date Registered: June 01, 2012, 11:28:44 am
Posts: 1738

« on: February 08, 2017, 01:35:44 pm »

Mr & Mrs D told us on 31 January 2017

On 4 July 2008 whilst on holiday in Crete we were encouraged to purchase a 6 week timeshare at a cost of 3,495 which was paid on the day by credit card.  When we took our first week in the timeshare in 11-18 July 2010 we were given a further presentation and encouraged to upgrade to a 25 year timeshare, at a cost of 13,105 which we paid on the day by credit card.  We have paid the annual maintenance fee every year, which has been increasing and have deposited every year with RCI for the past 2 years.  We currently have approx. 110 points with RCI because we could not find a suitable place to go to use up our points due to lack of availability.  When purchasing our timeshare we were offered the Red zone which gave us flexibility in peak season, but now we have been told by Diamond Resorts that we can only take week 40.  When purchasing the timeshare we were assured of exclusivity but we have discovered that it is cheaper and more flexible to book with at a cheaper price than our maintenance fee.  We were also informed when purchasing the timeshare that we could upgrade to a 2 bed unit but this proves also not to be the case.  We upgraded our RCI to Platinum in the hope of having more flexibility but there continues to be a lack of availability.  We do not wish to leave this burden of liability to our children.  From 7-14 March 2015, we were invited to take a free week in Tenerife with Diamond Resorts who hoped that we would convert from RCI to Diamond Resort Points, but we declined to do so.  In the light of the above we feel we were mis-sold our timeshare.
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